Unified Communications
DSE Connect's CloudPBX solution offers the best of both worlds with leading edge UCaaS features in a solution that can be customised to suit your requirements. Your choice to use either desktop handsets, smartphone apps or your PC. Simply pay a monthly charge for the voice services that you use, and you can scale up or down as your business needs change.
- Modern desktop handsets
- Mobile & PC apps to connect from anywhere
- Advanced call reporting & Contact Centre Features
- Integration with common CRM systems and browsers
- Integrates with Microsoft Teams
- Integrates with Web-Bot, WhatsApp
- POPI Compliant Encrypted Call Recording & More . . .
FULL HOSTED PBX SOLUTION
Cloudcall has all of the features any Business could want, but at a fraction of the price.
A Modern Business Phone System
DSE Connect CloudPBX packages including premium Yealink handsets and provide all the premium business PBX features you’d expect including ring advanced groups, voicemail to email, call queues, conferencing, IVR’s, call recording and more.
Mobile & Desktop Apps for your hybrid workplace
Now your phone system goes where you go. Communicate from your deskphone, mobile or pc / mac. Place calls, chat and hold video meetings.
Presence indicators show you live staff availability including if they are currently on calls, in meetings or working from home.
For Call Centre's, Sales & Marketing
Give your business all the tools it needs to effectively start and manage inbound call campaigns with detailed statistics, reporting and monitoring. DSE Connect's Contact Centre with agent & supervisor apps provides your customers with a consistent and quality experience.
DSE Connect's CloudPBX Contact Centre edition offers advanced features including:
Make calls through your browser or CRM
Incorporate all the features and capabilities of your DSE Connect's CloudPBX system inside your CRM or Browser.
Click on a phone number in your browser and your deskphone or mobile can call the number automatically for you. Perfect for sales & support staff.
DSE Connect's CloudPBX also integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive, SuiteCRM, Hubspot and many more, popping up caller details as they ring ensuring you’re one step ahead.
Fax over I.P.
For businesses who require fax facilities, DSE Connect's CloudPBX offers a hardware free solution.
Send a document as a fax directly from its native application (using print/fax driver), or send faxes directly from the desktop app (PDF files only). Receive faxes and view directly on your computer or have them forwarded to your email in the form of a PDF automatically.
